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Now Hiring

Become Part of the Family

Over the past five years since we started, we have experienced double- and triple-digit growth. We are a successful and well-respected company who has earned a reputation for our technology and service – and has won awards for breaking the mold.

If you are passionate about delivering stellar customer service and want to contribute to our success, we would love to work with you.

Be sure to check out our profile on The Muse to get an inside look at our company culture!

Fantastic Benefits

Safe Harbor 401K

Paid Vacation/Sick Days

Paid Holidays

Casual Dress Code

Medical, Dental & Vision Insurance

Lifelock

Long-Term & Short-Term Disability Insurance

Life & Pet Insurance

apply to open positions below

Job Summary

We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.

JOB RESPONSIBILITIES

  • Identifies revenue opportunities within customers’ communities through communications, programs and other activities as needed.
  • Prospects, qualifies and generates sales within the company’s established trading partners.
  • Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
  • Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
  • Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
  • Coordinates customer training.
  • Handles inbound / outbound sales lead calls to convert calls into sales.
  • Provides product demos to qualified customers on request.
  • Identifies and closes additional purchases of products and services by customers’ communities. Works closely with Support, Account Management and Business Development.
  • Responds to requests from customers for information and gives online presentations.
  • Engages in technical discussions with potential clients through demonstrations and presentation.
  • Sales Account Manager are responsible for developing and growing their Pipeline. Sales funnels need to be created and maintained. We are a numbers driven organization.

Qualifications

  • Required minimum of 1-2 Years Sales Experience
  • Experience building and generating a sales pipeline.
  • Able to develop strong business relationships
  • Regularly attends trainings and actively stays on top of new product launches and industry trends.
  • High energy, team player, “losing is not an option” philosophy.
  • Excellent communication, presentation, and networking skills are a must.
  • Excellent prospector and strong influencer, able to connect with a variety of different personalities at different levels.
  • Competitive, goal setter, always looking to raise the bar on personal performance.
  • Remains knowledgeable and up-to-date on changed and development in industry
  • Social Media – Strong LinkedIn and Twitter Network a plus

POSITION TYPE

  • Full-Time
  • Outside Territories: Mid-Atlantic, Mid-West, Ohio River Valley, Central, East Coast North (PA to MA)

Job Summary

We are looking for a qualified Senior Sales Account Manager to join our team. You will be responsible for contributing to the growth of SMG’s enterprise mobility sales and profits by selling to existing customers and actively acquiring new business.

JOB RESPONSIBILITIES

  • Identifies revenue opportunities within customers’ communities through communications, programs and other activities as needed.
  • Prospects, qualifies and generates sales within the company’s established trading partners.
  • Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
  • Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
  • Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
  • Coordinates customer training.
  • Handles inbound / outbound sales lead calls to convert calls into sales.
  • Provides product demos to qualified customers on request.
  • Identifies and closes additional purchases of products and services by customers’ communities. Works closely with Support, Account Management and Business Development.
  • Responds to requests from customers for information and gives online presentations.
  • Engages in technical discussions with potential clients through demonstrations and presentation
  • Senior Sales Account Manager are responsible for developing and growing their Pipeline. Sales funnels need to be created and maintained. We are a numbers driven organization.

Qualifications

  • Technology background.
  • Experience building and generating a sales pipeline.
  • SalesForce.com knowledge or similar CRM software.
  • Maintains strong understanding of SMG3’s product and service portfolio.
  • High energy, team player, “losing is not an option” philosophy.
  • Excellent communication, presentation, and networking skills are a must.
  • Excellent prospector and strong influencer, able to connect with a variety of different personalities at different levels.
  • Strong negotiation and closing skills.
  • Competitive, goal setter, always looking to raise the bar on personal performance.
  • Remains knowledgeable and up-to-date on changes and developments in the industry.
  • Social media-strong LinkedIn and Twitter networks are a plus.

Job Summary

  • Full-time
  • Outside Territories: Mid-Atlantic, Mid-West, Ohio River Valley, Central, East Coast North (PA to MA)

JOB SUMMARY

he candidate will travel to client sites as well as help them over the phone to perform wireless network site surveys, assessments and designs.

Job Responsibilities

  • Setting up Access Points (APs).
  • Routing and switching.
  • Performing surveys.
  • 1-2 years of designing, implementing, and operating wireless networks.
  • Strong ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced wireless solutions.
  • Strong ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced wireless solutions.
  • Packet capture and analysis experience (Sniffer, Wireshark, etc.).
  • Good wireless network design and troubleshooting experience.
  • Experience with Cisco Prime and ISE configuration and monitoring a plus.
  • Domain Name Service (DNS) configuration and administration a plus.
  • Troubleshoots wireless network problems.
  • Strong VLAN, SVLAN, IP subnetting knowledge and understanding.
  • Monitoring, alerting, logging and error checking of LANWAN devices.
  • Experience with Visio for documenting network configuration or design.
  • Operates independently the majority of the time.
  • Ability to present identified risk items to technical and non-technical clients.
  • Utilize Sales Force system to track and process requests for service.
  • Complete reports and deliver to customer in a timely manner.
  • Travel is required.

Qualifications

  • Excellent written and verbal communications are required.
  • Strong wireless networking knowledge.
  • Familiarity with wired networks, protocols and communications.
  • Knowledge of configuration, deployment and installation of the wireless network.

Position Type

  • Full-Time

Job Summary

We are looking for a qualified candidate for our Tech Support position. Tech Support represents and communicates the technical elements of solutions to customers both internally and externally.

Job Responsibilities

  • Assist Lead Sales Engineer(s) with technical support on a variety of mobile computing products and services to customers.
  • Attend technical and product training as required.
  • Set-up and operate equipment for customer demonstrations and evaluations.
  • Answer technical support calls, monitor the support email inbox and create and close cases in a timely manner with guidance from Manager.
  • Help our customers with Hardware and Software questions.
  • Trouble shoot customer devices.
  • Basic Functionality of Mobile devices: Configure and load software, Scanning, Rebooting (warm, cold) and setting back to factory defaults.
  • Clean devices (new and old).

Qualifications

  • A two-year technical degree or a High School Diploma or GED with minimum 1 year help desk experience.
  • Understanding of mobile platforms (Android, Win CE, Win 10).
  • Understanding 802.11 Wi-Fi (WLAN) and MDMs.
  • Understanding of basic networking technologies.
  • Basic knowledge of Windows Operating System.
  • Desire to learn Soti, Stay-lined and Wave-link.
  • Excellent written and verbal communication skills.
  • Must be able to effectively coordinate across various groups and functional teams both inside and outside of the business.
  • Ability to work effectively, add value as a team member and assume a technology leadership role for the team.
  • Ability to perform tasks with minimal supervision.
  • Monthly overtime may be required.
  • Demonstrate technical knowledge and consultative skills through communications with customers.
  • Excellent telephone manner and professional communication skills.
  • Effective listening skills.
  • Detailed orientated.
  • Strong computer skills.
  • Works well with customers.

Position Type

  • Full-Time

JOB DESCRIPTION AND RESPONSIBILITIES

We are looking for a qualified candidate for our level 2 Tech Support position. Level 2 Tech Support works with customers to procure mobility devices and equipment, identify, troubleshoot and resolve basic to complex technical and non-technical end user customer questions for all wireless mobility products.

JOB RESPONSIBILITIES

  • Aptitude with mobile device hardware and related operating systems for equipment manufactured by companies such as Motorola Solutions, Honeywell, Intermec, LXE, Datalogic, Zebra, Datamax O’Neil as well as Windows Mobile & CE, Android, iPhone/iOS.
  • Aptitude with mobile device hardware and related operating systems for equipment manufactured by companies such as Motorola Solutions, Honeywell, Intermec, LXE, Datalogic, Zebra, Datamax O’Neil as well as Windows Mobile & CE, Android, iPhone/iOS.
  • Provides account and billing related support. Completes service cancellations and exception-based service extensions within established client guidelines.
  • Resolves customer problems and questions via phone and e-mail.
  • Work in a multi shift environment.
  • Troubleshooting computing and networking issues as well as performing operating systems and software installations within business-critical environments.
  • Ability to effectively demonstrate product features to customers, prospects and sales team members to help install, maintain, configure, test, document and troubleshoot wireless mobile computers, printers, scanners and other unique technologies used by SMG3’s customers. Candidate should be able to take the many equipment, software and support pieces and clearly present the value added SMG3 solution to customers.
  • Recognize customers’ goals and challenges regarding mobile computing equipment as well as networking and infrastructure concepts for warehouse, distribution centers, direct store delivery and other similar environments.
  • Utilize Sales Force system to track and process requests for service.
  • Complete reports and deliver to customer in a timely manner.
  • Travel will be required.

Qualifications

  • College degree plus 1-2 years of experience in a technical support environment preferred.
  • Business and Enterprise wireless carrier products/services background highly desired.
  • Wireless carrier device activation, deployment and support experience highly preferred.
  • Preferred experience with SF system.
  • Knowledge of 802.11 a/b/g/n/ac networks, CWNA certification preferred. Cisco certified as a CCNA, CCDA and/or other related Cisco certification preferred. Working understanding of mobile device management (MDM) software including SOTI, AirWatch and/or Wavelink Avalanche.
  • Must possess excellent research, problem solving, and communication and presentation skills.
  • Ability to understand and resolve complex technical issues, use common sense, and the ability to think on your feet.
  • Requires excellent written and verbal communication skills and a strong desire to achieve high customer satisfaction.
  • Must be cautious and thoughtful when remotely accessing a customer’ device as a means to troubleshoot.
  • Actively engages in continuous improvement recommending content, solutions, or alternative processes that may improve the customer experience or our operational efficiencies.
  • Ability to lift and carry up to 50lbs.
  • Ability to climb ladders and steep staircases.
  • Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults and all types of geographic locations.

Position Type

  • Full-Time

Job Summary

We are looking for a qualified candidate for our Business Development Manager position. They will be responsible for identifying sales leads, pitch goods or services to new clients and maintain a good working relationship with clients.

JOB Responsibilities

  • Identifies and generates new business; develops and delivers partner and vendor presentations.
  • Develops vendor and partner relations including but not limited to sales leads, research, cold calling, qualifying lead and developing leads.
  • Maintains and develops vendor relations for new and established existing vendors, assuring all existing vendors are contacted regularly to ensure satisfaction and develop need-based marketing relations.
  • Develops partner and vendor program documentation including but not limited to presentations, and internal paperwork for new and existing vendors.
  • Develops and maintains vendor and partner eco system.
  • Develops and implements a vendor and partner action plan with objectives and strategies to increase revenue and aggressively acquire new business opportunities.
  • Seeks/creates opportunities to expand business with current vendor and clients; identifies further business needs and develops and presents solutions.
  • Grows existing vendors to full potential and generates maximum revenue on a long-term basis.
  • Develops, implements, and maintains procedures that enhance the efficiency of the business development team.
  • Attends conventions, conferences, and trade shows as needed; prepares post-event reports and analysis.
  • Performs other related duties as assigned by management.
  • Trade Shows: plans, manages, walk and evaluates the organization’s appearance at all trade shows and event.
  • Attend all partner events and dinners.
  • The ambition to keep our company presence in the industry.

Qualifications

  • Relationship Building.
  • Solutions Selling.
  • Technology Mindset.
  • Closing Skills.
  • Motivation for Sales.
  • Prospecting Skills.
  • Sales Planning.
  • Selling to Customer needs.
  • Presentation Skills.
  • Meeting Sales Goals.
  • Continues to develop knowledge of industry.
  • 3+ years of work experience as a business development manager, sales executive or a relevant role.
  • Proficiency in Salesforce.
  • Strong Communication and negotiation skills.
  • Ability to build rapport.
  • Time management and planning skills.
  • Ability to sit for prolonged periods of time, including as a driver or passenger in an automobile.
  • Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
  • Ability to visit and move around at construction and other work sites, including the ability to maneuver in tight or small places.
  • Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.

Position Type

  • Full-Time
  • Travel is Required

JOB Summary

We are looking for a qualified candidate for our Web Development Specialist position, to work on our company website, search engine optimization, pay-per-click (PPC) campaigns, and other projects as needed.

Job Responsibilities

  • Develop and implement front-end web code and design standards and writing clean, semantic code.
  • Wire-frame and mock-up revamped or brand new site pages and present to senior management.
  • Collaborate with marketing teammates, senior management, and other project stakeholders.
  • Create and optimize our web project management, hitting all deadlines and improving efficiency while maintaining the highest standards of quality web development.
  • Proactively scope and present new ideas to improve our website experience for prospects, leads, and customers.
  • Manage both on-site and off-site SEO and PPC for the company.
  • Collaborate with content marketing and blog contributors to create high-quality content around important, relevant terms.
  • Manage of organic search engine performance and goal-setting based on site impressions, click through rates, traffic, and conversions.
  • Stay up-to-date with the latest trends and changes with SEO/PPC and major search engines.
  • Manage the strategy and setup of all paid campaigns.
  • Measure and optimize our paid marketing using vendor-specific dashboards, Google Analytics, and Pardot landing page sources reports.
  • Research and test partnerships with new vendors to expand our reach and/or lower cost-per-acquisition.
  • Collaborate with marketing teammates to maintain a consistent brand voice and message across all paid programs.
  • Craft landing pages and lead-gen forms for our content to distribute through relevant paid programs.
  • Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead, including updates to social media marketing and programmatic media buying.

Qualifications

  • BA/BS degree or equivalent working experience.
  • Strong background with WordPress, HTML5, CSS3, JavaScript, and jQuery.
  • Domain expertise in UI/UX best practices. You are a problem solver with everything you develop to improve our site’s experience and drive action.
  • Certified on Pardot, used to create automatically responsive webpages for mobile, tablet, and desktop. Your work must appeal to all three.
  • Personal interest in staying up-to-date on the latest trends, including agile methodology and emerging best practices in the UI community.
  • Thorough knowledge of SEO/PPC and optimization factors and key algorithm updates.
  • Proficient in Google web analytics and keyword tools – Certification a plus.
  • Experience with data-driven SEO analysis and optimization.
  • Excellent written and oral communication skills.
  • In-depth knowledge of the various paid marketing channels and technologies, including paid search, retargeting, social network advertising (Facebook, Twitter, LinkedIn, Pinterest, and more), and content distribution and placement networks.
  • Experience handling marketing budgets and forecasting/reporting results.

Position Type

  • Full-Time

JOB SUMMARY

Are you an energetic, self-starter, who takes pride in seeing projects and tasks through to completion? Do you have experience with a wide-array of responsibilities including, but not limited to event planning, budgeting and purchasing, negotiation, calendar/appointment management and planning international travel? Are you passionate about helping your team, regardless of the time of day?

We are seeking an experienced executive assistant to take full ownership of a multitude of tasks for our management team. Expectations include full-time, Monday-Friday office presence coupled with the ability and willingness to assist as needed. The right person will offer creative solutions and results in a timely and proactive manner, possess exceptional written and verbal communication skills, and unconditional professionalism and discretion day-in and day-out. The ideal candidate is eager and able to be flexible and reactive to ever-changing duties and willing to go the extra mile without being asked. Does this sound like you? We’d like to see your resume!

Job Responsibilities

  • Advanced in computer use: Software (office, outlook, etc.) and iPhone (apps, digital organization, etc.)
  • Booking International travel and luxury accommodation (planning and supporting)
  • Proactive in finding solutions (confident in ability to produce a solution on your own)
  • Independent and self-managing (doesn’t need much direction or management)
  • Very well organized (schedules, presentations, explanations, appointments, etc.)
  • Flawless etiquette and communication skills, written and oral
  • Types reports, memos, letters and other documents using word relevant computer software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Record, type and distribute meeting minutes.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions and reports to determine their significance and plan their distribution.
  • Perform general office duties such as ordering supplies, managing kitchen supplies / snacks and maintaining records management database systems.
  • File and retrieve corporate documents, records and reports.
  • Submit all expense reports for executives and managers. 
  • Open, sort and distribute incoming correspondence, including faxes and email.
  • Manage executive calendars, meetings and events.  Coordinate with everyone’s calendars, ensure all invited accept, or if a meeting is to be canceled, is responsible for ensuring rescheduling or another executive leads the meeting / attends event.
  • Coordinate with the Director of National Accounts after each meeting to schedule any new meetings with clients, start all meetings (dial in and connect online) and manage calendar for any invites received. 

Qualifications

  • Availability and flexibility (with constant phone accessibility at a minimum)
  • Excellent written and verbal communication skills
  • Excellent telephone manner with clear, concise and professional communication skills
  • Detailed orientated
  • Time Management
  • Customer Service Skills
  • Proficiency with organization
  • Travel logistics
  • Project coordination experience and event planning experience preferred
  • Sensitivity to confidential matters
  • 3+ years of work experience in field
  •  

Position Type

  • Full-Time  
  • Monday – Friday 8am to 5pm