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NOW HIRING 
Account Managers
Developers
Wireless Techs
Tech Support

Become Part of the Family

Throughout the past 10 years, SMG3 has grown from the idea of 3 individuals to a progressive and active organization within the field of IT and Mobility. We are a successful and well-respected company who has earned a reputation for “breaking the mold” with our cutting edge technology and industry-changing approach to service and support within the enterprise.

If you are passionate about delivering stellar customer service and want to contribute to our success, we would love to work with you.

apply to open positions below

Marketing

JOB SUMMARY

This content marketing role is the perfect opportunity for a copywriter who enjoys working with cutting edge technology. This role will work as part of the SMG3 creative production team, based in Schaumburg, IL and will work on a wide variety of content creation projects. The content marketer is responsible for developing accurate content and creative copy, to support print and digital marketing vehicles. This role will also maintain familiarity with the company narrative and provide content that aligns with strategic objectives. The Marketing Copywriter will review marketing materials for adherence to brand standards and consistent brand “voice”.

Job Responsibilities

  • Writes innovative copy for new marketing materials, including ad copy, emails, social media, and website content
  • Performs as the copy expert and resource for marketing team, including designers and marketing managers
  • Develops content based on marketing objectives to help increase performance of campaigns
  • Writes copy as needed for miscellaneous projects, including marketing communications and presentations
  • Participates in concepting and creative brainstorming sessions
  • Proofreads and completes content edits when necessary
  • Maintains current grammatical standards, specifications, and documentation

Qualifications

  • 3-5 years copywriting and editing experience

  • Strong writing ability with focus on copywriting for technology market preferred

  • Excellent attention to detail, editing, grammar and writing skills
  • Strong organizational skills
  • Ability to work collaboratively as well as independently on projects
  • Thrives in a fast-paced, deadline-oriented environment
  • BA/BS degree in Marketing/PR, English or related field
  • Proficient in Microsoft Office and Adobe Creative Suite. AEM experience a plus
  • Understanding of online content strategy, voice and target marketing and technology experience preferred.
  • Writing samples will be expected.
  •  

Position Type

  • Full-Time

JOB SUMMARY

This role is the perfect opportunity for a technical copywriter who enjoys working with cutting edge technology. The technical copywriter will report directly to the Chief Marketing Officer, working as part of the SMG3 creative production team, based in Schaumburg, IL and will work on a wide variety of content creation projects. The technical copywriter is responsible for developing accurate content to support print and digital marketing vehicles. This role will also maintain familiarity with the company narrative and provide content that aligns with strategic objectives. The technical copywriter will review marketing materials for adherence to brand standards and consistent brand “voice”.

Job Responsibilities

  • Writes innovative copy for new marketing materials, including ad copy, emails, social media, and website content
  • Performs as the technical copy expert and resource for marketing team, including designers and marketing managers
  • Develops content based on marketing objectives to help increase performance of campaigns
  • Writes copy as needed for miscellaneous projects, including marketing communications and presentations
  • Participates in concepting and creative brainstorming sessions
  • Proofreads and completes content edits when necessary
  • Maintains current grammatical standards, specifications, and documentation

Qualifications

  • 3-5 years copywriting and editing experience
  • Strong writing ability with focus on copywriting for technology market preferred
  • Excellent attention to detail, editing, grammar and writing skills
  • Strong organizational skills
  • Ability to work collaboratively as well as independently on projects
  • Thrives in a fast-paced, deadline-oriented environment
  • BA/BS degree in Marketing/PR, English or related field
  • Proficient in Microsoft Office and Adobe Creative Suite. AEM experience a plus
  • Understanding of online content strategy, voice and target marketing and technology experience preferred.
  • Writing samples will be expected.

Position Type

  • Full-Time

JOB SUMMARY

We are looking for an outstanding Web Developer, responsible for the coding, innovative design, and layout of multiple business unit websites, executing the features required to enhance our websites’ user experience. This position involves understanding both programming and graphic design. The Web Developer will maintain site updates including software and content

As a web developer, you will work on many different kinds of projects, focusing on website-related tasks such as HTML/CSS updates, CMS-based updates like text, images and meta. You will also be tasked with creating and automating connections between APIs and solving data flow. You must be familiar with site hosting migrations, database configuration, Javascript, hosting platform configuration, DNS, uploading videos, and setting up new websites on existing hosting platforms.

Job Responsibilities

  • Ability to solve problems even if you do not currently possess the skill or answer to the problem
  • Ability to code a website from scratch, based on a design provided by the marketing team (primarily WordPress themes)
  • Write well designed, testable, efficient code by using best software development practices
  • Create website layout/user interface by using standard HTML/CSS practices
  • Integrate data from various back-end services and databases
  • Gather and refine specifications and requirements based on technical needs
  • Create and maintain software documentation
  • Be responsible for maintaining, expanding, and scaling our site
  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities
  • Cooperate with web designers to match visual design intent

Qualifications

  • 5-8 years of Web Development Experience
  • BA/BS in Computer Science or related technical field or equivalent practical experience
  • Strong experience with front-end technologies such as JavaScript
  • Graphic design and knowledge of SEO best practices are a plus
  • Proven working experience in web programming
  • Top-notch programming skills and in-depth knowledge of modern HTML/CSS
  • Familiarity with at least one of the following programming languages: PHP, ASP.NET, Javascript or Ruby on Rails
  • A solid understanding of how web applications work including security, session management, and best development practices
  • Adequate knowledge of relational database systems, Object Oriented Programming and web application development
  • Hands-on experience with network diagnostics, network analytics tools
  • Basic knowledge of Search Engine Optimization process
  • Aggressive problem diagnosis and creative problem-solving skills
  • Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen
  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.

Reports To

  • Chief Marketing Officer

Schedule

  • Monday – Friday 8:00 am to 5:00 pm
  • Travel is required

Compensation

  • Salary

Professional Services

Job Title: Technical Support Representitive

Reports To: Professional Services Team Lead

Job purpose

The Professional Services department provides technical support to the sales team and end user customers.  The technical support representative will develop relationships with our sales department, operations department, warehouse, and customers.   The technical support representative will represent and communicate the technical elements of solutions to customers both internal and external. 

Duties and responsibilities

  • Program and configure
  • Assist Lead Sales Engineer(s) with technical support on a variety of mobile computing products and services to customers.
  • Attend technical and product training as required
  • Learn relevant solution sets, architectures, full product line specifications, and vertical markets. (IE: Retail, Warehousing, Hospitality, Heath Care)
  • Set-up and operate equipment for customer demonstrations and evaluations.
  • Answer technical support calls, monitor the support email inbox and create and close cases in a timely manner with guidance from Manager
  • Spare-pool requests process
  • Red-Bin requests process

Qualifications

  • A technical degree
  • Soti, Workspace, AirWatch, VMware experience
  • Understanding of mobile platforms (Android, Win CE, Win 10).
  • Understanding 802.11 Wi-Fi (WLAN) and MDMs.
  • Understanding of basic networking technologies.
  • Ability to work effectively, add value as a team member and assume a technology leadership role for the team.
  • Ability to perform tasks with minimal supervision.
  • Demonstrate technical knowledge and consultative skills through communications with customers.

Position Type / Requirements

  • Full-time
  • 4-5 years of experience within Customer Service help desk
  • Vocollect and Air Watch experience a must
  • Travel is required

training & development

Job Summary

We are looking for an enthusiastic Salesforce Marketing Specialist to help us in our overall marketing efforts.  You will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion. The Salesforce Marketing Specialist will be responsible for translating marketing strategic recommendations and business requirements into client-facing functional specifications, requirements backlogs, and developer-facing technical documentation. The Salesforce Marketing Specialist should be able to grasp consumer behavior trends and generate creative ideas.  The goal is to deliver effective marketing programs that will help our branding and growth.     

Job responsibilities

  • Assist with all marketing, advertising, and promotional activities
  • Assist with creating content (e.g. sales documentation, product videos, website copy, blog posts, and other forums) to articulate the benefits of our products and services
  • Plan and execute initiatives to reach the target audience through appropriate channels
  • Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
  • Work with our clients and partners to create press releases for announcements, success stories and community involvement.
  • Assist with the planning and executing of trade show participation
  • Help bring new ideas for design and content creation to the team using your expertise
  • Conduct market research to find answers about consumer requirements, habits, and trends
  • Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)

Qualifications

  • Experience in marketing within the Salesforce ecosystem
  • 3+ years’ experience in marketing with an emphasis in B2B technology campaigns, product, and / or partner marketing
  • Highly detailed-oriented with strong project management and organizational skills
  • Strong written and verbal communications, high credibility presence
  • Works collaboratively but has the ability to work independently and be accountable for the work and deliverables assigned to them.
  • Metrics-driven marketing mind and familiarity with marketing analytics platforms. 
  • Bachelor’s Degree in Marketing

Reports To

  • Chief Process Officer

Schedule

  • Monday – Friday 8:00 am to 5:00 pm

Compensation

  • Salary

Job Summary

We’re searching for a talented Salesforce Developer to build multiple enterprise custom Salesforce applications (both internal and client-facing) and update organizational inefficiencies to maintaining a healthy application environment to help create future growth.

Duties and responsibilities

  • Integrate Salesforce with other internal and external applications
  • Communicate between departments to understand their business processes; customize and configure systems accordingly
  • Develop custom classes, scripts, forms, configurations, reports, and dashboards
  • Provide training to individuals and user groups in and out of the company
  • Write external articles on best practices of Salesforce and related works
  • Perform excellent client-facing written and verbal communications
  • Troubleshoot and quickly resolve issues with cloud ERP and CRM systems and integration elements as they arise
  • Manage data import, data cleansing, deduplication, optimization, and data maintenance efforts
  • Manage multiple Cloud offerings of Salesforce (e.g. Sales, Services, Community, Nonprofit, etc.)

Qualifications

  • Bachelor’s degree in Computer Science or similar field of study
  • Certified Salesforce Administrator
  • Lightning Component and Lightning Web Component Domain Knowledge along with integration of a 3rd party framework, for example, React, Vue and REST/JSON API experience.
  • Strong object-oriented design programming skills
  • Strong database management skills
  • Intermediate and above skills in Apex, JavaScript, and SOQL
  • Intermediate and above skills with REST/SOAP
  • Strong skillset in Lightning Development (Aura/LWC)
  • Intermediate to strong skill in extra languages on top of Salesforce
  • 2+ years’ experience
  • Salesforce certificates beyond Certified System Administrator
  • Experience with AWS, Heroku, and other cloud platforms
  • Experience in versioning and continuous integration tools (e.g. Jenkins, GitHub, Bitbucket, etc.)

 

SALES

Job Summary

The sales account manager within healthcare will be responsible for contribution to the growth of SMG3’s enterprise mobility sales and profits by selling existing healthcare customers and actively acquiring new healthcare business.

JOB RESPONSIBILITIES

  • Identifies revenue opportunities within customers’ communities through communications, programs and other activities as needed.
  • Prospects, qualifies and generates healthcare sales within the company’s established trading partners.
  • Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
  • Contacts healthcare prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
  • Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
  • Coordinates customer interactions with SMG3 engineers, pre-sales and post sales engagements
  • Handles inbound / outbound healthcare sales lead calls to convert calls into sales.
  • Provides product demos to qualified healthcare customers on request.
  • Identifies and closes additional purchases of products and services by customers’ communities. Works closely with Support, Account Management and Business Development.
  • Responds to requests from healthcare customers for information and gives online presentations.
  • Engages in technical discussions with potential healthcare clients through demonstrations and presentation
  • Sales Account Manager within Healthcare are responsible for developing and growing their Pipeline. Sales funnels need to be created and maintained. We are a number driven organization.

Qualifications

  • Three or more years of Top Performer Capital or Healthcare direct sales experience with C level relationships.
  • Five or more years of strategic business-to-business (B2B) sales experience or account management
  • Excelling clinical, technical and work flow domains to assist client development of enterprise mobility strategies and technology transformations.
  • Ability to interface with key buying influencers (division / department heads, CXO level) to demonstrate value proposition while driving opportunities to a close
  • Strong hardware and software Technology background.
  • Experience building and generating a sales pipeline and forecast.
  • SalesForce.com knowledge or similar CRM software.
  • Maintains strong understanding of SMG3’s product and service portfolio.
  • High energy, team player, “losing is not an option” philosophy.
  • Excellent communication, presentation, and networking skills are a must.
  • Excellent prospector and strong influencer, able to connect with a variety of different personalities at different levels.
  • Strong negotiation and closing skills.
  • Remains knowledgeable and up-to-date on changes and developments in the industry.
  • Valid driver’s license, a safe driving record and availability to travel
  •  

Position Type

  • Full-time
  • Travel required

Job Summary

The Regional Sales Director – Southeast – will be responsible for contribution to the growth of SMG3’s enterprise mobility sales and profits by leading the Southeast Sales Team to sell to existing customers and actively acquiring new business.

JOB RESPONSIBILITIES

  • Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
  • Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
  • Accomplishes financial objectives by forecasting requirements; creating annual quota’s, prepare annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
  • Maintains professional and technical knowledge by establishing personal networks; benchmarking state-of-the-art practices; and etc.
  • Contributes to team effort by accomplishing related results as needed.
  • Own and hit/exceed annual sales targets within assigned territory and accounts
  • Develop and execute strategic plan to achieve sales targets and expand our customer base
  • Build and maintain strong, long-lasting customer relationships
  • Partner with customers to understand their business needs and objectives
  • Effectively communicate the value proposition through proposals and presentations
  • Understand category-specific landscapes and trends
  • Reporting on forces that shift tactical budgets and strategic direction of accounts

Qualifications

  • Bachelor’s Degree in Business, Management, or related field.
  • Strong understanding of business management, financial, and leadership principles.
  • Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
  • Time and project management skills.
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Commitment to providing exceptional service to customers and support to staff members.
  • Proven sales executive experience, meeting or exceeding targets
  • Ability to communicate, present and influence all levels of the organization, including executive and C-level
  • Proven ability to drive the sales process from plan to close
  • Proven ability to articulate the distinct aspects of products and services
  • Proven ability to position products against competitors
  • Demonstrable experience of sales, developing client-focused, differentiated and achievable solutions
  • Excellent listening, negotiation and presentation skills

Position Type

  • Full-time
  • Travel is required

Job Summary

We are looking for a qualified Sales Account Manager to join our team. You will be responsible for contributing to the growth of SMG3’s enterprise mobility sales and profits by selling to existing customers and actively acquiring new business.

JOB RESPONSIBILITIES

  • Identifies revenue opportunities within customers’ communities through communications, programs and other activities as needed.
  • Prospects, qualifies and generates sales within the company’s established trading partners.
  • Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
  • Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
  • Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
  • Coordinates customer training.
  • Handles inbound / outbound sales lead calls to convert calls into sales.
  • Provides product demos to qualified customers on request.
  • Identifies and closes additional purchases of products and services by customers’ communities. Works closely with Support, Account Management and Business Development.
  • Responds to requests from customers for information and gives online presentations.
  • Engages in technical discussions with potential clients through demonstrations and presentation
  • Sales Account Manager are responsible for developing and growing their Pipeline. Sales funnels need to be created and maintained. We are a numbers driven organization.

Qualifications

  • Technology background.
  • Experience building and generating a sales pipeline.
  • SalesForce.com knowledge or similar CRM software.
  • Maintains strong understanding of SMG3’s product and service portfolio.
  • High energy, team player, “losing is not an option” philosophy.
  • Excellent communication, presentation, and networking skills are a must.
  • Excellent prospector and strong influencer, able to connect with a variety of different personalities at different levels.
  • Strong negotiation and closing skills.
  • Competitive, goal setter, always looking to raise the bar on personal performance.
  • Remains knowledgeable and up-to-date on changes and developments in the industry.
  • Social media-strong LinkedIn and Twitter networks are a plus.

Position Type

  • Full-time
  • Outside Territories: Mid-Atlantic, Mid-West, Ohio River Valley, Central, East Coast North (PA to MA)

Outside Sales Account Manager

 Job Summary

The outside sales account manager will be responsible for contribution to the growth of SMG3’s enterprise mobility sales and profits by selling existing and actively acquiring new business. 

Job responsibilities

  • Identifies revenue opportunities within customers’ communities through communications, programs and other activities as needed.
  • Prospects, qualifies and generates sales within the company’s established trading partners.
  • Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
  • Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
  • Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
  • Coordinates customer training.
  • Handles inbound / outbound sales lead calls to convert calls into sales.
  • Provides product demos to qualified customers on request.
  • Identifies and closes additional purchases of products and services by customers’ communities. Works closely with Support, Account Management and Business Development.
  • Responds to requests from customers for information and gives online presentations.
  • Engages in technical discussions with potential clients through demonstrations and presentation
  • Sales Account Manager are responsible for developing and growing their Pipeline. Sales funnels need to be created and maintained. We are a number driven organization.

Qualifications

  • Technology background.
  • Experience building and generating a sales pipeline.
  • com knowledge or similar CRM software.
  • Maintains strong understanding of SMG3’s product and service portfolio.
  • High energy, team player, “losing is not an option” philosophy.
  • Excellent communication, presentation, and networking skills are a must.
  • Excellent prospector and strong influencer, able to connect with a variety of different personalities at different levels.
  • Strong negotiation and closing skills.
  • Competitive, goal setter, always looking to raise the bar on personal performance.
  • Remains knowledgeable and up-to-date on changes and developments in the industry.
  • Social media-strong LinkedIn and Twitter networks are a plus.

Position Type

  • Full-time
  • Outside Territories: PA, NJ, and TX

Operations

Job Summary

The Client Experience Coordinator position is responsible for fully supporting our sales team in the daily servicing of client accounts, orders and client satisfaction. 

Job Responsibilities

  • Create, process and tracks orders
  • Monitor and update order status
  • Monitor and update shipment logs / notification
  • Communicate with vendors and clients on order status
  • Work with Accounting department to ensure orders are invoiced correctly
  • Monitor Dashboard Reports
  • Verify discount cost with vendor and maintain discount cost records
  • Process RMA’s for client returns
  • Ensure SalesForce data entry is accurate
  • Open communication with the warehouse department to ensure orders shipment meets clients’ expected delivery date
  • Coordinate equipment programming with Professional Services team
  • Verify product availability and cost via vendor portals
  • Creates and maintain client reports

Qualifications

  • Ability to work independently and as part of a team
  • Detail orientated; focused to ensure accurate data entry
  • Ability to manage time effectively and juggle multiple projects at once
  • Ability to build productive business relationships
  • Team Player
  • Associate / Bachelor’s Degree preferred
  • 1-2 years’ experience within field

Position Type

  • Full-time
  • Monday to Friday 8am to 5pm

Accounting

Job purpose

The Accounts Receivable / Payable Clerk will be responsible for maintaining relievable and payable transaction and working closely with the sales team to obtain accurate revenue invoices.  You’ll collaborate with the CFO, fellow Accounting team and other department members to maintain company financial health.    

Duties and responsibilities

  • Analyze transaction information to identify refunds, delinquent accounts and insufficient payments. 
  • Prepare and disburse invoices to customers.
  • Resolve issues with delinquent accounts through contacting and working with the customer.
  • Reconcile transaction with statements.
  • Maintain accurate financial record of all receivable transactions, verifications, etc. 
  • Secure financial data via data backups and security monitoring.
  • Offer creative budget, cash flow and other financial solutions as needed. 
  • Research, track, and resolve accounting problems relating to vendor purchase orders and customer invoices. 
  • Match invoices to work orders
  • Process bills for payment
  • Other duties as assigned. 

Qualifications & Requirements

  • Excellent written and verbal communication skills
  • Excellent telephone manner with clear, concise and professional communication skills
  • Detailed orientated
  • Time Management
  • Proficiency with organization
  • Sensitivity to confidential matters
  • Experience in billing, receiving, accounts payable and accounts receivable
  • Strong Computer skills
  • Experience with Excel
  • Work well with customers
  • Ability to work both independently and within a team environment
  • Ability to understand, reconcile, and analyze accounts
  • Problem solving skills
  • Salesforce experience preferred
  • 1-2 years of work experience in field
  • High school diploma or general education degree (GED)

Position Type / Expected Hours of Work

  • Full-Time  
  • Monday – Friday 8am to 5pm

Internship Opportunities

To Apply: Email us your Resume, your Portfolio, and any other applicable information that might set you apart from other candidates!

Fantastic Benefits

Safe harbor 401k

safe harbor 401k

SMG3 currently offers a 401(k)-retirement program to enhance the financial stability of eligible employees and their families.

Flex-Schedule

Flex-Schedule

SMG3 offers Flex-Schedules for employees to begin and end work at nonstandard times within limits set by management.

paid holidays

paid holidays

When holidays fall or are celebrated on a regular work day, eligible employees will still receive pay.

Medical, Dental & Vision Insurance

Medical, Dental & Vision Insurance

SMG3’s health and dental insurance plans currently provide regular full-time employees and their dependents access to group medical and dental insurance

STD/LTD &
Life Insurance

STD/LTD & Life Insurance

SMG3 currently provides all regular full-time employees Long-term disability (LTD) and Short-term disability (STD) benefits designed to ensure a continuing income for employees who are unable to work due to illness, injury & more.

Casual Dress Code

Casual Dress Code

SMG3 has a casual work setting. We encourage employees to wear clothes that are comfortable and practical for work.

Relaxation Room

Relaxation Room

Use the relaxation room to disengage from the steady stream of your daily tasks and recharge.

SMG3 Annual Awards

SMG3 Annual Awards

To help maintain our mission and show our appreciation, SMG3 employees will nominate their coworkers in accordance with embracing the SMG3 culture and the award criteria.

Unlimited PTO

Unlimited PTO

SMG3 has adopted a PTO (“Paid Time Off”) Policy, in which each employee is afforded the flexibility to take vacation, personal time and take time off for illness as necessary.

"work hard."

"play hard."

"Be the good."

Alyssa – “Opportunities have been given to me throughout my time here to learn more and start my career path.”

Sean – “Try everything in your department, because you never know what you’ll end up liking.”

Beau – “Be yourself and work hard!”

Oscar – “I think the favorite part of my job is interacting with my team, we have a lot of fun and we laugh a lot.”

What our
Employees Think

SMG3 Internship Experiences

Max – “Make sure to get to know your coworkers because, you form friendships with them that extend outside of the workplace, and getting to know them just makes work more fun in general.”

Cedric – “My favorite part of the job is the people I get to meet.”

Arden – “Just because I don’t have experience doing something, doesn’t me an I cant do it…the only way you learn, is by trying it!”

Tyler – “One thing I learned, was to kinda’ have thick skin in a business environment.”

Mike – “My favorite part of the job, is we make technology work for our customers.””

To Apply: Email us your Resume, your Portfolio, and any other applicable information that might set you apart from other candidates!