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Now Hiring!

Become Part of the Family

Over the past five years since we started, we have experienced double- and triple-digit growth. We are a successful and well-respected company who has earned a reputation for our technology and service – and has won awards for breaking the mold.

If you are passionate about delivering stellar customer service and want to contribute to our success, we would love to work with you.

Be sure to check out our profile on The Muse to get an inside look at our company culture!

Fantastic Benefits

Safe Harbor 401K

Paid Vacation/Sick Days

Paid Holidays

Casual Dress Code

Medical, Dental & Vision Insurance

Lifelock

Long-Term & Short-Term Disability Insurance

Life & Pet Insurance

apply to open positions below

Job Summary

We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.

JOB RESPONSIBILITIES

  • Identifies revenue opportunities within customers’ communities through communications, programs and other activities as needed.
  • Prospects, qualifies and generates sales within the company’s established trading partners.
  • Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
  • Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
  • Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
  • Coordinates customer training.
  • Handles inbound / outbound sales lead calls to convert calls into sales.
  • Provides product demos to qualified customers on request.
  • Identifies and closes additional purchases of products and services by customers’ communities. Works closely with Support, Account Management and Business Development.
  • Responds to requests from customers for information and gives online presentations.
  • Engages in technical discussions with potential clients through demonstrations and presentation.
  • Sales Account Manager are responsible for developing and growing their Pipeline. Sales funnels need to be created and maintained. We are a numbers driven organization.

Qualifications

  • Required minimum of 1-2 Years Sales Experience
  • Experience building and generating a sales pipeline.
  • Able to develop strong business relationships
  • Regularly attends trainings and actively stays on top of new product launches and industry trends.
  • High energy, team player, “losing is not an option” philosophy.
  • Excellent communication, presentation, and networking skills are a must.
  • Excellent prospector and strong influencer, able to connect with a variety of different personalities at different levels.
  • Competitive, goal setter, always looking to raise the bar on personal performance.
  • Remains knowledgeable and up-to-date on changed and development in industry
  • Social Media – Strong LinkedIn and Twitter Network a plus

POSITION TYPE

  • Full-Time
  • Outside Territories: Mid-Atlantic, Mid-West, Ohio River Valley, Central, East Coast North (PA to MA)

Job Summary

We are looking for a qualified Senior Sales Account Manager to join our team. You will be responsible for contributing to the growth of SMG’s enterprise mobility sales and profits by selling to existing customers and actively acquiring new business.

JOB RESPONSIBILITIES

  • Identifies revenue opportunities within customers’ communities through communications, programs and other activities as needed.
  • Prospects, qualifies and generates sales within the company’s established trading partners.
  • Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
  • Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
  • Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
  • Coordinates customer training.
  • Handles inbound / outbound sales lead calls to convert calls into sales.
  • Provides product demos to qualified customers on request.
  • Identifies and closes additional purchases of products and services by customers’ communities. Works closely with Support, Account Management and Business Development.
  • Responds to requests from customers for information and gives online presentations.
  • Engages in technical discussions with potential clients through demonstrations and presentation
  • Senior Sales Account Manager are responsible for developing and growing their Pipeline. Sales funnels need to be created and maintained. We are a numbers driven organization.

Qualifications

  • Technology background.
  • Experience building and generating a sales pipeline.
  • SalesForce.com knowledge or similar CRM software.
  • Maintains strong understanding of SMG3’s product and service portfolio.
  • High energy, team player, “losing is not an option” philosophy.
  • Excellent communication, presentation, and networking skills are a must.
  • Excellent prospector and strong influencer, able to connect with a variety of different personalities at different levels.
  • Strong negotiation and closing skills.
  • Competitive, goal setter, always looking to raise the bar on personal performance.
  • Remains knowledgeable and up-to-date on changes and developments in the industry.
  • Social media-strong LinkedIn and Twitter networks are a plus.

Job Summary

  • Full-time
  • Outside Territories: Mid-Atlantic, Mid-West, Ohio River Valley, Central, East Coast North (PA to MA)

JOB SUMMARY

The candidate will travel to client sites as well as help them over the phone to perform wireless network site surveys, assessments and designs.

Job Responsibilities

  • Setting up Access Points (APs).
  • Routing and switching.
  • Performing surveys.
  • 1-2 years of designing, implementing, and operating wireless networks.
  • Strong ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced wireless solutions.
  • Strong ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced wireless solutions.
  • Packet capture and analysis experience (Sniffer, Wireshark, etc.).
  • Good wireless network design and troubleshooting experience.
  • Experience with Cisco Prime and ISE configuration and monitoring a plus.
  • Domain Name Service (DNS) configuration and administration a plus.
  • Troubleshoots wireless network problems.
  • Strong VLAN, SVLAN, IP subnetting knowledge and understanding.
  • Monitoring, alerting, logging and error checking of LANWAN devices.
  • Experience with Visio for documenting network configuration or design.
  • Operates independently the majority of the time.
  • Ability to present identified risk items to technical and non-technical clients.
  • Utilize Sales Force system to track and process requests for service.
  • Complete reports and deliver to customer in a timely manner.
  • Travel is required.

Qualifications

  • Excellent written and verbal communications are required.
  • Strong wireless networking knowledge.
  • Familiarity with wired networks, protocols and communications.
  • Knowledge of configuration, deployment and installation of the wireless network.

Position Type

  • Full-Time

Job Summary

We are looking for a qualified candidate for our Tech Support position. Tech Support represents and communicates the technical elements of solutions to customers both internally and externally.

Job Responsibilities

  • Assist Lead Sales Engineer(s) with technical support on a variety of mobile computing products and services to customers.
  • Attend technical and product training as required.
  • Set-up and operate equipment for customer demonstrations and evaluations.
  • Answer technical support calls, monitor the support email inbox and create and close cases in a timely manner with guidance from Manager.
  • Help our customers with Hardware and Software questions.
  • Trouble shoot customer devices.
  • Basic Functionality of Mobile devices: Configure and load software, Scanning, Rebooting (warm, cold) and setting back to factory defaults.
  • Clean devices (new and old).

Qualifications

  • A two-year technical degree or a High School Diploma or GED with minimum 1 year help desk experience.
  • Understanding of mobile platforms (Android, Win CE, Win 10).
  • Understanding 802.11 Wi-Fi (WLAN) and MDMs.
  • Understanding of basic networking technologies.
  • Basic knowledge of Windows Operating System.
  • Desire to learn Soti, Stay-lined and Wave-link.
  • Excellent written and verbal communication skills.
  • Must be able to effectively coordinate across various groups and functional teams both inside and outside of the business.
  • Ability to work effectively, add value as a team member and assume a technology leadership role for the team.
  • Ability to perform tasks with minimal supervision.
  • Monthly overtime may be required.
  • Demonstrate technical knowledge and consultative skills through communications with customers.
  • Excellent telephone manner and professional communication skills.
  • Effective listening skills.
  • Detailed orientated.
  • Strong computer skills.
  • Works well with customers.

Position Type

  • Full-Time

JOB DESCRIPTION AND RESPONSIBILITIES

We are looking for a qualified candidate for our level 2 Tech Support position. Level 2 Tech Support works with customers to procure mobility devices and equipment, identify, troubleshoot and resolve basic to complex technical and non-technical end user customer questions for all wireless mobility products.

JOB RESPONSIBILITIES

  • Aptitude with mobile device hardware and related operating systems for equipment manufactured by companies such as Motorola Solutions, Honeywell, Intermec, LXE, Datalogic, Zebra, Datamax O’Neil as well as Windows Mobile & CE, Android, iPhone/iOS.
  • Aptitude with mobile device hardware and related operating systems for equipment manufactured by companies such as Motorola Solutions, Honeywell, Intermec, LXE, Datalogic, Zebra, Datamax O’Neil as well as Windows Mobile & CE, Android, iPhone/iOS.
  • Provides account and billing related support. Completes service cancellations and exception-based service extensions within established client guidelines.
  • Resolves customer problems and questions via phone and e-mail.
  • Work in a multi shift environment.
  • Troubleshooting computing and networking issues as well as performing operating systems and software installations within business-critical environments.
  • Ability to effectively demonstrate product features to customers, prospects and sales team members to help install, maintain, configure, test, document and troubleshoot wireless mobile computers, printers, scanners and other unique technologies used by SMG3’s customers. Candidate should be able to take the many equipment, software and support pieces and clearly present the value added SMG3 solution to customers.
  • Recognize customers’ goals and challenges regarding mobile computing equipment as well as networking and infrastructure concepts for warehouse, distribution centers, direct store delivery and other similar environments.
  • Utilize Sales Force system to track and process requests for service.
  • Complete reports and deliver to customer in a timely manner.
  • Travel will be required.

Qualifications

  • College degree plus 1-2 years of experience in a technical support environment preferred.
  • Business and Enterprise wireless carrier products/services background highly desired.
  • Wireless carrier device activation, deployment and support experience highly preferred.
  • Preferred experience with SF system.
  • Knowledge of 802.11 a/b/g/n/ac networks, CWNA certification preferred. Cisco certified as a CCNA, CCDA and/or other related Cisco certification preferred. Working understanding of mobile device management (MDM) software including SOTI, AirWatch and/or Wavelink Avalanche.
  • Must possess excellent research, problem solving, and communication and presentation skills.
  • Ability to understand and resolve complex technical issues, use common sense, and the ability to think on your feet.
  • Requires excellent written and verbal communication skills and a strong desire to achieve high customer satisfaction.
  • Must be cautious and thoughtful when remotely accessing a customer’ device as a means to troubleshoot.
  • Actively engages in continuous improvement recommending content, solutions, or alternative processes that may improve the customer experience or our operational efficiencies.
  • Ability to lift and carry up to 50lbs.
  • Ability to climb ladders and steep staircases.
  • Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults and all types of geographic locations.

Position Type

  • Full-Time

Job Summary

We are looking for a qualified candidate for our Business Development Manager position. They will be responsible for identifying sales leads, pitch goods or services to new clients and maintain a good working relationship with clients.

JOB Responsibilities

  • Identifies and generates new business; develops and delivers partner and vendor presentations.
  • Develops vendor and partner relations including but not limited to sales leads, research, cold calling, qualifying lead and developing leads.
  • Maintains and develops vendor relations for new and established existing vendors, assuring all existing vendors are contacted regularly to ensure satisfaction and develop need-based marketing relations.
  • Develops partner and vendor program documentation including but not limited to presentations, and internal paperwork for new and existing vendors.
  • Develops and maintains vendor and partner eco system.
  • Develops and implements a vendor and partner action plan with objectives and strategies to increase revenue and aggressively acquire new business opportunities.
  • Seeks/creates opportunities to expand business with current vendor and clients; identifies further business needs and develops and presents solutions.
  • Grows existing vendors to full potential and generates maximum revenue on a long-term basis.
  • Develops, implements, and maintains procedures that enhance the efficiency of the business development team.
  • Attends conventions, conferences, and trade shows as needed; prepares post-event reports and analysis.
  • Performs other related duties as assigned by management.
  • Trade Shows: plans, manages, walk and evaluates the organization’s appearance at all trade shows and event.
  • Attend all partner events and dinners.
  • The ambition to keep our company presence in the industry.

Qualifications

  • Relationship Building.
  • Solutions Selling.
  • Technology Mindset.
  • Closing Skills.
  • Motivation for Sales.
  • Prospecting Skills.
  • Sales Planning.
  • Selling to Customer needs.
  • Presentation Skills.
  • Meeting Sales Goals.
  • Continues to develop knowledge of industry.
  • 3+ years of work experience as a business development manager, sales executive or a relevant role.
  • Proficiency in Salesforce.
  • Strong Communication and negotiation skills.
  • Ability to build rapport.
  • Time management and planning skills.
  • Ability to sit for prolonged periods of time, including as a driver or passenger in an automobile.
  • Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
  • Ability to visit and move around at construction and other work sites, including the ability to maneuver in tight or small places.
  • Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.

Position Type

  • Full-Time
  • Travel is Required

JOB SUMMARY

We are looking for an enthusiastic Marketing Specialist to help us in our overall Marketing efforts.  The Marketing Specialist will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion. 

Job Responsibilities

  • Assist with all marketing, advertising, and promotional activities
  • Assist with creating content (e.g. sales documentation, product videos, website copy, blog posts, and other forums) to articulate the benefits of our products and services
  • Plan and execute initiatives to reach the target audience through appropriate channels (Tweets, FB Posts, Blogging)
  • Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
  • Work with our clients and partners to create press releases for announcements, success stories and community involvement.
  • Work hand-in-hand with CMO.
  • Brainstorm with management to plan and execute trade show participation
  • Assist and maintain company PowerPoints templates mirroring company identify guide standards
  • Assist with marketing campaigns with sales activities
  • Help bring new ideas for design and content creation to the team using your expertise
  • Remain knowledgeable of internal company marketing initiatives, especially major announcements, content creation, and events
  • Conduct market research to find answers about consumer requirements, habits and trends
  • Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
  • Liaise with external vendors to execute promotional events and campaigns

Qualifications

  • Bachelor’s degree in marketing, journalism, or, public relations preferred
  • 1 to 2 years’ experience in marketing, communications, or public relations.
  • Ability to develop strong business relationships
  • Use of Salesforce.com or similar CRM tool
  • Demonstrated skills, knowledge and experience in the design and execution of marketing, communications and public relations activities
  • Strong creative, strategic, analytical, organizational, and personal sales skills
  • Demonstrated successful experience with creating presentations
  • Experience overseeing the design and production of print materials and publications
  • Computer literacy in word processing, data base management, and page layout (particularly through the Adobe Creative suite)
  • Strong verbal and written communications skills
  • Ability to manage multiple projects at a time
  • A commitment to recognizing and carrying out the Organization’s values, vision, and mission

Position Type

  • Full-Time  
  • Monday – Friday 8am to 5pm

JOB SUMMARY

The Graphic Designer internship is responsible for the creation and maintenance of both our marketing assets and content created to support the product and other marketing goals. From concept through execution, this candidate will improve our user experience by bringing our brand to life and keeping it consistent across all our various touchpoints. 

Job Responsibilities

  • Assist with all marketing, advertising, and promotional activities
  • Assist with creating content (e.g. sales documentation, product videos, website copy, blog posts, and other forums) to articulate the benefits of our products and services
  • Plan and execute initiatives to reach the target audience through appropriate channels (Tweets, FB Posts, Blogging)
  • Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
  • Work with our clients and partners to create press releases for announcements, success stories and community involvement.
  • Work hand-in-hand with CMO.
  • Brainstorm with management to plan and execute trade show participation
  • Assist and maintain company PowerPoints templates mirroring company identify guide standards
  • Assist with marketing campaigns with sales activities
  • Help bring new ideas for design and content creation to the team using your expertise
  • Remain knowledgeable of internal company marketing initiatives, especially major announcements, content creation, and events
  • Conduct market research to find answers about consumer requirements, habits and trends
  • Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
  • Liaise with external vendors to execute promotional events and campaigns

Qualifications

  • Bachelor’s degree in marketing, journalism, or, public relations preferred
  • 1 to 2 years’ experience in marketing, communications, or public relations.
  • Ability to develop strong business relationships
  • Use of Salesforce.com or similar CRM tool
  • Demonstrated skills, knowledge and experience in the design and execution of marketing, communications and public relations activities
  • Strong creative, strategic, analytical, organizational, and personal sales skills
  • Demonstrated successful experience with creating presentations
  • Experience overseeing the design and production of print materials and publications
  • Computer literacy in word processing, data base management, and page layout (particularly through the Adobe Creative suite)
  • Strong verbal and written communications skills
  • Ability to manage multiple projects at a time
  • A commitment to recognizing and carrying out the Organization’s values, vision, and mission

Position Type

  • Full-Time  
  • Monday – Friday 8am to 5pm
  • Job length: May – August 2019

JOB SUMMARY

We are looking for a hardworking Public Relations / Copywriting Intern to support day-to-day operations in our marketing department helping us shape and protect our corporate image in ways that promote our business, values and mission.

Job Responsibilities:

  • Provide assistance with the execution of company’s PR strategy
  • Suggest innovative ideas for engaging content
  • Assist in the creation of content across social media platforms and websites
  • Write media announcements and press releases
  • Manage and update media lists and databases
  • Provide assistance in scheduling and coordinating of different events
  • Writing and editing blog posts and website articles
  • Research industry trends and staying up-to-date on current events
  • Draft web copy, brochures and other marketing material
  • Other projects assigned

Qualifications:

  • 2 year + college experience
  • Past work either a PR/Copywriting intern or at PR agency.
  • Excellent communication skills in both writing and verbal
  • Ability to work independently and with a team
  • Organized, dependable and detailed orientated
  • Able to complete tasks within identified time frames
  • Eagerness to learn
  • Social media savvy
  • Excellent writer 

Position Type

  • Full-Time
  • Monday – Friday 8am – 5pm
  • Job Length: May – August 2019

JOB SUMMARY

We are looking for a hardworking Web Design Intern to help create the look, layout, and features of our website. This position involves understanding both graphic design and computer programming. Once a website is created, the Web Design Intern helps with maintenance and additions to the website. They will work with the marketing team and the CMO to keep the website up-to-date and prioritizing needs, among other tasks.

Job Responsibilities:

  • Writing and editing content
  • Competency in the following: .NET, HTML5, CSS3, JavaScript WordPress, HubSpot
  • Contribute in improving functionality and profitability of website
  • Creating and maintaining back-up files for multiple websites
  • Updating websites and solving code problems
  • Coordinate with teams to utilize technology to improve communication
  • Understand how computers and software can increase efficiency
  • Possess skills in analyzing, formulating, trouble-shooting, and synthesizing
  • Other projects assigned

Qualifications:

  • 2 year + college experience
  • Past work either as an intern, in-house web designer or at a marketing agency
  • Excellent communication skills in both writing and verbal
  • Ability to work independently and with a team
  • Organized, dependable and detailed orientated
  • Able to complete tasks within identified time frames
  • Eagerness to learn
  • Basic web design and content management
  • Basic web scripting and programming

Position Type

  • Full-Time
  • Monday – Friday 8am – 5pm
  • Job Length: May – August 2019