Transportation & Logistics
Prioritize to Monetize
One of the leading concerns for a customer is time. We understand that timely delivery and reporting is absolutely crucial to the success of your business. You need real-time communication and data updates to track shipments, manage assets, and provide a smooth process for your customers. Keep your fleet management and field service connected with our transportation and logistics mobility solutions.
At SMG3, we provide logistics consulting services, business process reviews, mobility planning, mobile integrations, and much more. Your workforce will be completely prepared to accurately handle fleet management with mobile scanners and printers, route accounting software, telematics, and vehicle inspection.
Gain an EDGE
Our SMG3 EDGE mobile life-cycle management portal will keep you organized in one secure and centralized location. You can easily access orders, products, and service information 24×7.
Our SMG3 EDGE provides:
- Online Procurement
Order additional product from a pre-set list of previously purchased equipment online.
- Asset Tracking
Obtain a comprehensive list of your company’s assets by serial number, location, warranty information, and contract numbers. We even include spare pool units.
- Tech Support
Create tech support tickets and monitor their progress. You can see escalation, communication, closure, and follow-up procedures, making it easy for you to communicate with our services team.
- Return merchandise authorization (RMA)
EDGE will create and manage RMA cases, including ticket initiation, shipping directions, and communication with all parties throughout the process.
- Custom reporting Learn more about your business with our customized reports based on your specific metrics, assets, and inventory. They can be downloaded and accessed directly from the EDGE.
- Manufacturer information Find up-to-date manufacturer information on bug fixes, OS updates, security patches, and upgrades.
- Invoice and order tracking Easily track orders, view and pay invoices, all while concurrently reviewing lead times, shipping, and delivery information.
We offer several different SMG3 EDGE packages, so you can find a support plan right for you. Let us show you how our mobile asset life-cycle management portal can help you improve your mobile strategy.