Strategic Mobility Group Presented Customer Excellence Award from Motorola Solutions
Award Recognizes Enterprise Mobility Integrator for Implementing and Deploying Cutting-Edge Customer Solutions.
SCHAUMBURG, IL, May 13, 2014 – Strategic Mobility Group (SMG3), a leading enterprise mobility integrator located in the greater Chicago area, is pleased to announce that it has received Motorola’s prestigious Customer Excellence Award. Strategic Mobility was chosen from thousands of Motorola Solutions Value Added Resellers nationally for their ability to provide outstanding customer experiences. This is the third award SMG3 has received from Motorola Solutions in the last year.
Some of the specific areas that Motorola analyzed during the selection process for the Customer Excellence Award included: customer care and loyalty, customer retention strategies, formalized customer procedures/practices/warrantees, dedicated communications conduits to and from customers, regular surveys and customer perception captures, and formal customer referral programs.
The finalists were reviewed by a team of independent consultants before the winner was selected. The award was presented to Strategic Mobility Group in late March at Motorola’s Channel Partner & Sales event in Las Vegas, Nevada.
About Strategic Mobility Group
Strategic Mobility Group (SMG3) was founded by Nancy Gorski, Nico Genet, and Eric Holmes as an innovative technology provider that designs and integrates mobile solutions for enterprises. We consult companies on how to operate more efficiently through the use of mobile hardware, software, professional services, and support. It is our job to keep businesses up-to-date on the latest technology and provide them with innovative solutions that will maximize efficiency both inside the four walls and out. One of the best parts is, unlike other mobile technology providers, SMG3 supports our customers with a suite of services: site surveys and evaluations, custom device configurations, staging/kitting, training, technical support, and more. Helping businesses improve operational efficiencies and ROI is why many of the Fortune 500 companies choose SMG3 to manage their enterprise mobility needs. Learn more about us at: www.strategicmobility.com.
Besides being a leading technology solutions provider, SMG3 also offers an amazing compensation plan to its employees. In addition to unlimited paid time off and an extensive benefits package, which includes 401k, medical, dental, and vision insurance, short- and long-term disability insurance, life insurance, and 10 paid holidays, SMG3 offers a flexible work policy and regular training and development courses. SMG3 strives for an employee-based company culture and also offers complimentary breakfast, pop-up events that include treats and music, a casual dress code, and discounted memberships to different organizations.
Website: Motorola Solutions’ PartnerEmpower Program
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“We’re thrilled to have won the customer excellence award from Motorola. This award is testament to our ability of developing deep rooted relationships with our customers and always putting their needs first.” Nancy Gorski, president, SMG3.