“There are 86,400 seconds in a day. It’s up to you to decide what to do with them.”
– Jim Valvano
Mike Vaughn is a Mobile Computing and Process Improvement Specialist with over two years of experience in the AIDC (Auto Identification Data Collection) industry. After graduating from the University of North Carolina at Asheville with a degree in Health and Wellness Promotion and continuing on to earn his Masters from North Carolina State University in Physiology, Mike emerged into the industry. After working with another industry leader where he focused on new business development and process improvement, Mike joined Strategic Mobility Group (SMG3) in March 2017. Since then, he has been building and employing total solutions that result in streamlined automated processes, a reduction in costs, and an increase in overall productivity for enterprises of all sizes.
With a background in the athletics industry where he trained and developed elite athletes, Mike has the ability to work with clients and put their needs first. With an interest in science and the latest technologies, Mike uses that knowledge to piece together a total solution for his clients’ operations. With a keen eye for detail and an innate ability to identify inefficiencies in processes, Mike helps his clients better understand their operations, and helps determine the correct solution that fits their business model. He is focused not only on what is best for today but for the future of their business.
Phone 847-995-1010 Ext 152
customer service and support
Our operations department manages the day-to-day business activities of SMG3. We are in constant communication with vendors, customers, and sales reps. In addition, we are continually analyzing and redesigning the current workflow to create an efficient system to ensure every customer’s satisfaction. Our mission can be summed up in three words: get it done!
Our support team is here to help our customers 24/7. Unlike many companies in our industry, SMG3 offers a suite of services including site analysis, site survey, custom device configuration, and more. We are your tech gurus who are here to help with everything from wireless setup and design to troubleshooting issues with your devices, so you can stay running all the time.