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Eric Holmes

Co-Founder of Strategic Mobility Group (SMG3) & Vice President of Sales

Eric Holmes, Co-Founder of SMG3 & Vice President of Sales

Eric Holmes SMG3

Eric Holmes, Co-Founder and Executive Director of Solution Sales at Strategic Mobility Group, has been in the Auto Identification / Data Collection (AIDC) industry for an excess of twenty years. Considered an expert in the industry with a strong knowledge base in the healthcare industry, Eric has an understanding of the challenges the healthcare industry faces with technology integration, upgrades, and security.

Eric has successfully implemented numerous hospital-ready solutions and clinical communication systems for healthcare enterprises with Strategic Mobility Group’s suite of professional services which include needs analysis, site surveys and evaluations, custom device configurations, staging/kitting, training, technical support, and more.

In 2011, with Nico Genet and Nancy Gorski, Eric founded Strategic Mobility Group (SMG3), which designs and implements award-winning custom mobile solutions for small businesses to Fortune 500 companies.

Phone 847-995-1010 Ext 109
Email EHolmes@smg3.com

Get social with Eric
Eric Holmes TwitterEric Holmes LinkedInSMG3 YouTubeSMG3 FacebookSMG3 Google+

Eric’s Favorite Quote

“If we win as a team, success will come for everyone individually.”

– Gary Williams

Eric’s Customer Service and Support Team

Christine Pearson, Senior Client Experience Coordinator Team Lead

Christine Pearson SMG3 Operations

Our operations department manages the day-to-day business activities of SMG3. We are in constant communication with vendors, customers, and sales reps. In addition, we are continually analyzing and redesigning the current workflow to create an efficient system to ensure every customer’s satisfaction. Our mission can be summed up in three words: get it done!

 

 

Key Responsibilities

  • Order Processing
  • Return Merchandise Authorization (RMA)
  • Repair Authorization (RA)
  • Order Status / Track an Order
  • Service Contract Information
  • Software Licensing / Registration

Phone 847-995-1010 Ext 128
Email CPearson@SMG3.com

Professional Services and Technical Support

SMG3 Professional Services

Our support team is here to help our customers 24/7. Unlike many companies in our industry, SMG3 offers a suite of services including site analysis, site survey, custom device configuration, and more. We are your tech gurus who are here to help with everything from wireless setup and design to troubleshooting issues with your devices, so you can stay running all the time.

Key Responsibilities

  • Advanced technical support and 24X7 help desk
  • Device monitoring portal
  • The EDGE, Powered by SMG3 mobile life cycle management portal
  • Spare pool management and repair
  • Site analysis, site survey, and custom device configuration

Phone 847-995-1010 Ext 2
Email Support@smg3.com

Eric’s 2nd Favorite Quote

“What doesn’t kill you makes you stronger.”

– Friedrich Nietzsche

Important Forms

Credit Application

Credit Card Application

Terms and Conditions

Manufacturer Rebates

Media Links and Press Releases

Strategic Mobility Group, LLC Celebrates Promotion of Eric Holmes

SMG3 Makes the 2016 Inc. 5000 List of Fastest Growing Companies in America for Fourth Consecutive Year

Strategic Mobility Group Named to CRN?s 2016 Solution Provider 500 List

Nancy Gorski named to 2016 CRN?s Women of the Channel List

Strategic Mobility Group, LLC to Offer Unlimited Paid Time Off

Strategic Mobility Group Celebrates Fifth Anniversary

 

 

 

5 Year Anniversary SMG3

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