Eric Holmes, Co-Founder of SMG3 & Vice President of Sales

Eric Holmes SMG3

Eric Holmes, Co-Founder and Executive Director of Solution Sales at Strategic Mobility Group, has been in the Auto Identification / Data Collection (AIDC) industry for an excess of twenty years. Considered an expert in the industry with a strong knowledge base in the healthcare industry, Eric has an understanding of the challenges the healthcare industry faces with technology integration, upgrades, and security.

Eric has successfully implemented numerous hospital-ready solutions and clinical communication systems for healthcare enterprises with Strategic Mobility Group’s suite of professional services which include needs analysis, site surveys and evaluations, custom device configurations, staging/kitting, training, technical support, and more.

In 2011, with Nico Genet and Nancy Gorski, Eric founded Strategic Mobility Group (SMG3), which designs and implements award-winning custom mobile solutions for small businesses to Fortune 500 companies.

Phone 847-995-1010 Ext 109
Email EHolmes@smg3.com

Get social with Eric

Eric’s Favorite Quote

“If we win as a team, success will come for everyone individually.”

– Gary Williams

Eric’s Customer Service and Support Team

Christine Pearson, Senior Client Experience Coordinator Team Lead

Christine Pearson SMG3 Operations

Our operations department manages the day-to-day business activities of SMG3. We are in constant communication with vendors, customers, and sales reps. In addition, we are continually analyzing and redesigning the current workflow to create an efficient system to ensure every customer’s satisfaction. Our mission can be summed up in three words: get it done!

Key Responsibilities

Order Processing
Return Merchandise Authorization (RMA)
Repair Authorization (RA)
Order Status / Track an Order
Service Contract Information
Software Licensing / Registration

Phone 847-995-1010 Ext 128
Email CPearson@SMG3.com

Professional Services and Technical Support

Our support team is here to help our customers 24/7. Unlike many companies in our industry, SMG3 offers a suite of services including site analysis, site survey, custom device configuration, and more. We are your tech gurus who are here to help with everything from wireless setup and design to troubleshooting issues with your devices, so you can stay running all the time.

Key Responsibilities