SMG3 Professional Services
The Right Hardware & Software Are Not EnoughProfessional Service Offerings
Logistics Manager & Technical Engineer
Arthur Fonjemie, Logistics Manager & Technical Engineer at Strategic Mobility Group (SMG3), has been in the AIDC industry for five years. After attending DeVry University studying electronics and later running a hardware store for 14 years, Arthur joined SMG3 in March of 2011.
Arthur oversees SMG3’s shipping department, ensuring each order is filled correctly, each device is configured properly, and everything ships out on schedule. Being a client-centric organization, Arthur strives for SMG3 to be different than any other reseller, and has an integral part in that client experience.
An expert on Zebra printers, also known as a “certified ZASP,” Arthur repairs malfunctioning printers through performing comprehensive tests and diagnostics. In addition to running ZASP initiatives in-house, Arthur travels onsite to clients’ warehouses.
Furthermore, Arthur not only services the products when he is on location, but also trains and educates the employees on printers and programming, which is an integral part of his visit.
Phone 847-995-1010 Ext 111
Our support team is here to help our customers 24/7. Unlike many companies in our industry, SMG3 offers a suite of services including site analysis, site survey, custom device configuration, and more. We are your tech gurus who are here to help with everything from wireless setup and design to troubleshooting issues with your devices, so you can stay running all the time.
Phone 847-995-1010 Ext 2
A Technical Sales Engineer with extensive experience providing high-tech solutions. A service representative and trainer with specialized expertise in Mobile Computing, Wireless Networks, RFID, Thermal Transfer Printing, Mobile Device Management software, and barcoding technologies.
Phone 847-995-1010 Ext 106