The decision to deploy a mobile strategy is one that will make your workforce more productive and efficient, but it’s not a responsibility to be taken lightly. Devices often go missing or sent off to repair depots, warranties can fly by in the blink of an eye, and it’s hard to keep track of when the next upgrade will be required. The ability to perform all these critical asset management functions from one source is what will allow your enterprise’s mobile performance to shine and produce the best results.
Enter our mobile asset lifecycle management portal, the SMG3 EDGE. It will help your IT department keep track of all the moving pieces required to manage your mobile assets and stay on top of what is happening with each device. The EDGE will act as a sort of personal assistant, helping you manage your mobile assets to the fullest extent while saving your company money on potentially lost devices, repairs, or poor performing processes.
Here are some of the ways in which the EDGE can help take your mobile strategy to the next level:
Receive notification when a warranty is about to expire. There’s nothing worse than sending a device out for repair, just to hear that there is an expired warranty or service contract on it. The EDGE will showcase all of your device information, including upgrade eligibility and warranty expiration so that you can save the most money when sending devices out for repair.
Know which devices are out for repair and manage your spare pool. Even the most high-tech devices break. When that time comes, it’s imperative to ship it out to be repaired quickly and get a spare device up and running for use. All of this is able to be done from the EDGE portal. Create repair cases, track the status of your device repairs, and manage your spare pool so that if one device is being fixed, another is immediately there to take its place.
Track assets efficiently. Serial numbers and location are easily accessed through the EDGE portal. The asset tracking tool gives a comprehensive view of all of your mobile devices, making it much easier to keep tabs on them. It has never been so easy to monitor where your technology is, how it is being used, and how it is performing. Any question upper management might have about the devices can be easily answered and reviewed within seconds.
Place and track orders online. Ordering more mobile devices is a hassle if you have to contact multiple manufacturers (maybe use vendors) to place several orders. The convenience of doing this in one location will allow orders to be placed far more efficiently and for your devices to get to you faster. There’s also the added benefit of being able to track outstanding orders online. You’ll know when your order ships and will arrive at your facility for use. It makes the ordering process stress-free and simple.
These are just a few of the many offerings that allow you to manage your mobile assets using the SMG3 EDGE portal. It gives you full control of your device lifecycle, from order to upgrade, in one convenient location. IT professionals are busy enough trying to keep company technology functioning and efficient. The EDGE can assist in tracking the lifecycle of all devices and be used as a guide to make the best decisions about the technology you’ve invested in.